We want you to be happy with your purchase. If you’re not satisfied, we’re here to help!
1. Returns
- Returns are accepted within 7 days of delivery.
- Item must be unused, in original packaging, and in resaleable condition.
- Not applicable on items marked as non-returnable (e.g., hygiene or clearance items).
2. How to Request a Return
- Email us at sarachnabyharshita@gmail.com with your Order ID and reason for return.
- We will arrange a pickup (if available) or ask you to ship it back.
- Once the item is received and inspected, we will initiate a refund or replacement.
- if replacement is approved, the replaced order will be delivered within 7-10 businees days
3. Refunds
- Refunds will be credited to your original payment method within 5–7 business days after approval.
- Shipping charges (if any) are non-refundable.
4. Damaged or Wrong Items
- Please report within 24 hours of delivery.
- Email us photos of the damaged or incorrect item for verification.
5. Cancellations
- You can cancel your order within 48 Hours.
- Once shipped, cancellations are not allowed. You may request a return after delivery.
6. Contact Us
📧 Email: sarachnabyharshita@gmail.com
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